Privacy Policy

Effective Date: 01 Jan 2025

At Essentials Pharmacy, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your privacy.

By using our website, you consent to the practices described in this Privacy Policy. Please read this policy carefully.

1. Information We Collect
   We may collect personal information from you when you visit our website, make a purchase, or interact with us in other ways. The information we collect includes:

• Personal Identification Information: This may include your name, email address, phone number, billing address, and shipping address.
• Health-Related Information: If applicable, you may voluntarily provide health-related information for the purpose of receiving advice or purchasing medications like Mounjaro or Wegovy. This information will only be collected and used with your explicit consent.
• Payment Information: We collect payment information (such as credit card details) when you make a purchase on our website. Payment processing is handled securely by third-party payment processors, and we do not store your payment information directly.
• Device and Usage Data: We may collect non-personal information such as IP addresses, browser type, and usage patterns on our website through cookies and analytics tools.

2. How We Use Your Information
   We use the information we collect for the following purposes:

• To process and fulfil your orders, including shipping and customer support.
• To provide you with relevant product information, promotions, and updates.
• To improve the functionality of our website and enhance user experience.
• To communicate with you regarding any medical inquiries, product availability, or customer service issues.
• To comply with legal requirements and prevent fraudulent activity.

3. Sharing Your Information
   We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors or service providers who assist us in processing payments, shipping orders, or improving website performance.
• Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process, including in response to subpoenas, court orders, or requests from law enforcement.

4. Data Security
   We take reasonable precautions to protect your personal information. This includes using encryption technology for payment processing and implementing secure servers and access controls.

5. Cookies and Tracking Technologies
   We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to track browsing behaviour and remember preferences. You can control cookie settings through your browser; however, disabling cookies may affect your ability to use some website features.

6. Your Rights and Choices
   Depending on your location, you may have certain rights related to your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to applicable legal exceptions.
• Opt-out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
  To exercise these rights or for any questions about your personal information, please contact us at info@slimshots.co.uk.

7. Children’s Privacy
   Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If you believe that we have inadvertently collected such information, please contact us, and we will take appropriate steps to delete it.

8. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us
   If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@slimshots.co.uk